Have you ever wondered how to get in touch with the doctors or other staff at the Adult CF Center? Or how your call will be handled? The answers to those questions are now on our web site.
The center staff started the process by documenting the flow of calls through their office, noting the differences between: (a) calls received during normal office hours versus off-hours calls, and (b) calls classified as urgent versus routine. CFFC consulted on this project to provide the caller’s perspective. The result – three new pages:
- Contacting the Adult CF Center provides background and certain basic information like the phone number, office hours, and descriptions of urgent and routine issues.
- Adult CF Center – Calling during Office Hours describes the how calls are handled (including the response to your call) when you call while staff are available at the Culver Medical Group.
- Adult CF Center – Calling Off Hours describes the how calls are handled (including the response to your call) when you call outside the normal operating times at the Culver Medical Group.
You can access the general page through the menu at the top of each page by hovering your cursor over “Info Resources” and then clicking on “Contacting the Adult CF Center.” The detailed pages can be accessed through links in the text of the general page or using the supplemental menu in the right hand column of each of these pages.